The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition, is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can’t afford not to know the practices, customs, and philosophies of other countries.

Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition, provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

In this completely revised and expanded edition of the classic The Art of Crossing Cultures, Craig Storti shows what it takes to encounter a new culture head-on and succeed. This one-of-a-kind guidebook to bridging the cultural divide – with more than 50,000 copies sold worldwide – incorporates a stellar sampling of the writings of some of the world’s greatest writers, poets and observers of the human condition.

Through the vivid perceptions and words of such literary legends as Noel Coward, Graham Greene, Rudyard Kipling, E. M. Forster, Mark Twain, Evelyn Waugh, and others, Storti paints an intimate portrait of the personal challenges of adjusting to another culture: anticipating differences, managing the temptation to withdraw, and gradually adjusting expectations of behaviour to fit reality.

This timely new edition focuses special attention on how to deal with country and culture shock and includes many new examples of cross-cultural misunderstandings – particularly in business. Storti breaks new ground with his easy-to-understand model of cultural adjustment and tips on how to master the process and develop adaptive strategies – the heart of the cross-cultural experience.

Leadership Is an Art has long been a must-read not only within the business community but also in professions ranging from academia to medical practices, to the political arena. First published in 1989, the book has sold more than 800,000 copies in hardcover and paperback. This revised edition brings Max De Pree’s timeless words and practical philosophy to a new generation of readers.

De Pree looks at leadership as a kind of stewardship, stressing the importance of building relationships, initiating ideas, and creating a lasting value system within an organization. Rather than focusing on the “hows” of corporate life, he explains the “whys.” He shows that the first responsibility of a leader is to define reality and the last is to say thank you. Along the way, the artful leader must:

• Stimulate effectiveness by enabling others to reach both their personal potential and their institutional potential
• Take a role in developing, expressing, and defending civility and values
• Nurture new leaders and ensure the continuation of the corporate culture

Leadership Is an Art offers a proven design for achieving success by developing the generous spirit within all of us. Now more than ever, it provides the insights and guidelines leaders in every field need.

• What “love” really means in the organizational context.
• Why leading with love is not “soft” management!
• How to use redirection and tough love to handle inappropriate behavior or performance.
• Why “servant leadership” is love in action, and how to make it work.
• How to build the compelling vision and culture that sustains leadership with love.

Contains:
– Over 1000 entries
– Definitions and descriptions of many Bible words, theological terms, and religious movements
– 486 pages of easy-to-read, easy-to-use information
– The only reference volume of its kind! Written from a conservative, apostolic viewpoint, this classic work has enhanced the study habits of thousands of ministers and laymen.

“This dictionary is far more than a word study; it is replete with the background and history of many doctrinal positions and teachings. It also serves as a standard for testing the validity of different theories–an invaluable tool!”
-Dr. Marvin Treece